Responsible Gaming
at acg67 — Play Safe
Gaming at acg67 is meant to be fun, entertaining, and well within your control. We provide a full suite of responsible gaming tools — deposit limits, session reminders, time-out options, and self-exclusion — so every player in Bangladesh can enjoy our platform safely and sustainably.
Six Pillars of Responsible Gaming
acg67 takes responsible gaming seriously. These six principles shape every tool, policy, and decision we make to keep Bangladesh players safe on our platform.
18+ Age Verification
acg67 strictly prohibits access by anyone under the age of 18. We conduct identity verification checks during registration and at withdrawal stage to confirm every player meets the minimum age requirement before they can use our platform.
Deposit Limits
Set a daily, weekly, or monthly deposit cap directly from your acg67 account settings. Once your chosen limit is reached, no further deposits will be accepted until the period resets, giving you firm control over your spending on the platform.
Session Time Reminders
acg67 can send you on-screen reminders at intervals you choose — every 30, 60, or 90 minutes — to let you know how long you have been playing. Taking regular breaks is one of the most effective ways to keep gaming enjoyable and in perspective.
Time-Out Periods
If you need a short break from gaming, acg67 offers time-out periods ranging from 24 hours to 6 weeks. During a time-out, your account is temporarily suspended and no deposits, bets, or logins are permitted until the period expires.
Self-Exclusion
Players who feel they need a longer break can request self-exclusion for a minimum of 6 months or a permanent exclusion. Once activated, acg67 will close your account and prevent any attempt to reopen it for the duration of the exclusion period.
Dedicated Support
Our responsible gaming support team is available to assist any acg67 player who has concerns about their gaming habits. Reach out at any time by email and we will respond promptly with guidance, tools, and, where needed, referrals to professional help organisations.
1. Age Restriction Policy
acg67 operates exclusively for adults. You must be at least 18 years of age to register an account, make a deposit, place a bet, or access any gaming content on the acg67 platform. This policy applies to all players located in Bangladesh and is strictly enforced through our identity verification process.
During registration, you are required to confirm that you meet the 18+ age requirement. acg67 reserves the right to request proof of age documentation at any time — including at the point of registration, prior to processing a withdrawal, or during a routine account review. Acceptable documents include a valid National Identity Card (NID), passport, or driving licence. Any account found to be held by a person under the age of 18 will be immediately suspended, all winnings will be forfeited, and deposits will be returned where technically feasible.
acg67 takes underage gambling extremely seriously. If you have reason to believe that a minor is using the acg67 platform, please contact our support team immediately using the email address in the site footer. We will investigate the matter promptly and take appropriate action.
2. Recognising Problem Gambling
For the vast majority of players, gaming at acg67 is a form of entertainment — enjoyable, social, and played responsibly within a personal budget. However, for some individuals, gambling can shift from a leisure activity into a source of stress, financial hardship, or psychological distress. Recognising the early warning signs of problem gambling is the first and most important step toward addressing it.
acg67 encourages all players to honestly assess their gaming behaviour on a regular basis. The following are common indicators that gambling may be becoming a problem:
Warning Signs to Watch For
If any of the following statements feel familiar, we encourage you to use acg67's responsible gaming tools or reach out to our support team.
You spend more money on gambling than you originally planned and find it difficult to stick to a budget, even after deciding to cut back.
You chase losses — placing larger bets or depositing more money in an attempt to recover money you have already lost on previous sessions.
Gaming is affecting your relationships, work performance, studies, or daily responsibilities in Dhaka, Chittagong, or wherever you are in Bangladesh.
You feel restless, irritable, or anxious when you are not able to play, or you use gambling as a way to cope with stress, loneliness, or difficult emotions.
You have borrowed money, sold possessions, or dipped into savings to fund your gambling activity, or you have hidden your gambling from family members.
You have previously tried to stop or reduce your gambling and found yourself unable to maintain that commitment for more than a short period of time.
Player Control Tools on acg67
All of the following tools are available to every acg67 player free of charge. You can request activation by contacting our support team via the email address in the footer.
Deposit Limits
Cap your daily, weekly, or monthly deposits at an amount you are comfortable with. Limits take effect immediately and can only be reduced — not increased — for 7 days after a change.
Session Reminders
Receive automatic on-screen alerts at intervals you select to remind you how long you have been playing. A brief pause to reflect keeps gaming in its proper place.
Time-Out
Take a structured break of 24 hours, 1 week, 1 month, or up to 6 weeks. Your account is fully suspended during this period — no logins, deposits, or bets are possible.
Self-Exclusion
Request a minimum 6-month exclusion or a permanent closure. All marketing communications will be stopped immediately and re-registration will be blocked for the full exclusion term.
3. Deposit Limits
acg67 provides every registered player with the ability to set personal deposit limits as a core responsible gaming control. A deposit limit restricts the total amount of money you can add to your acg67 account within a specified time frame. You can set limits at three levels:
- Daily limit: The maximum amount you may deposit in any single calendar day.
- Weekly limit: The maximum combined deposit total across any rolling seven-day period.
- Monthly limit: The maximum combined deposit total across any rolling 30-day period.
To set or adjust your deposit limit, contact the acg67 support team by email with your account details and the limit amount you wish to apply. Limits are applied in Bangladeshi Taka (BDT). For example, a player might set a monthly deposit limit of ৳20,000 to ensure their gambling spend stays within a comfortable portion of their monthly budget.
acg67 strongly recommends that all players set a deposit limit as soon as they register, regardless of their current relationship with gambling. Having a firm financial boundary in place from the outset is one of the most reliable ways to ensure gaming remains enjoyable and never puts financial strain on you or your family.
4. Time-Out & Session Controls
Sometimes a player needs a structured pause — not a permanent break, but a defined period away from the platform to reset, reflect, and return to gaming with a clearer perspective. acg67's time-out feature is designed precisely for this purpose.
4.1 How Time-Out Works
A time-out temporarily suspends your acg67 account for a period you choose. Available time-out durations are 24 hours, 72 hours, 1 week, 2 weeks, 1 month, and up to 6 weeks. During a time-out, you cannot log in to your account, deposit funds, place bets, or access any gaming features on the platform. Any active bonuses will be paused for the duration of the time-out period.
To request a time-out, contact the acg67 support team by email. The time-out will be activated on your account within one hour of your request being received during business hours. Time-outs cannot be cancelled or shortened once applied — this is intentional, and is a feature, not a limitation.
4.2 Session Time Reminders
In addition to time-out periods, acg67 offers session time reminders — automatic on-screen notifications that alert you to how long you have been playing. You can configure reminder intervals of 30 minutes, 60 minutes, or 90 minutes. When a reminder appears, we encourage you to take a genuine break: step away from the screen, have a meal, spend time with family, or simply do something else. Gaming is best enjoyed in short, considered sessions rather than extended unbroken play.
5. Self-Exclusion
Self-exclusion is acg67's most comprehensive responsible gaming tool and is available to any player who feels that gaming is having a serious negative impact on their life. Unlike a time-out, self-exclusion is a firm, longer-term commitment that blocks all access to the acg67 platform for a substantial period.
5.1 How to Request Self-Exclusion
To request self-exclusion from acg67, send an email to the support address shown in the footer of this website. Include your registered username and the exclusion duration you are requesting. Available exclusion periods are:
- 6 months — minimum exclusion period
- 1 year
- 3 years
- 5 years
- Permanent exclusion — account closure with no right of re-registration
Once your self-exclusion request is confirmed by our team, your acg67 account will be closed within 24 hours. All promotional and marketing communications from acg67 will be stopped immediately. Any balance remaining in your account at the time of exclusion will be returned to your registered payment method (bKash, Nagad, Rocket, or Upay) after identity verification is completed.
5.2 What Happens During Self-Exclusion
During an active self-exclusion period, acg67 will take all reasonable technical steps to prevent you from accessing the platform. If you attempt to re-register using different personal details during your exclusion period, such an account will be closed immediately upon detection and any deposited funds will be returned. acg67 treats self-exclusion requests with the highest seriousness and will not reverse an exclusion before the end of the agreed period under any circumstances.
6. Support & Resources
acg67 recognises that our responsible gaming tools are most effective when used alongside access to professional support. If you or someone you know in Bangladesh is struggling with gambling-related issues, please reach out to qualified counsellors and support organisations. Seeking help early makes a significant difference in outcomes.
While acg67 does not endorse any specific third-party organisation, we encourage players experiencing difficulties to speak with a trusted medical professional, counsellor, or mental health worker in their area — whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere in Bangladesh. Many hospitals and community health centres in Bangladesh offer counselling services for behavioural health concerns including problem gambling.
You can also speak directly with the acg67 responsible gaming support team. We are not professional counsellors, but we are trained to listen, explain the tools available to you, and help you take the practical steps to reduce or end your gambling activity on our platform. Contacting us is always confidential and will never result in negative consequences for your account unless you specifically request a tool such as self-exclusion.
7. Player Protection Principles
Responsible gaming at acg67 is not simply a compliance checkbox — it is a core part of how we operate and how we think about our relationship with players across Bangladesh. The following principles guide our approach to player protection at every level of the platform:
- Gaming as entertainment: acg67 is an entertainment platform. All gaming activity should be funded from disposable income — money set aside for leisure after all essential expenses (rent, food, utility bills, family obligations) have been covered.
- No guarantee of winnings: All casino games and sports betting outcomes at acg67 are determined by certified random number generators and live market odds. There is no guaranteed way to profit from gambling, and players should never treat gaming as a source of income.
- Informed play: acg67 publishes clear information about game rules, house edges, odds, and bonus terms. We encourage all players to read and understand the Terms & Conditions and individual game rules before playing.
- No pressure tactics: acg67 does not use high-pressure marketing tactics designed to exploit vulnerable players or encourage excessive spending. Our promotions are optional, clearly disclosed, and always subject to fair terms.
- Staff training: acg67's customer support team receives training in responsible gaming awareness to identify players who may be exhibiting signs of problem gambling and to respond sensitively and constructively.
- Underage protection: acg67 maintains robust age verification controls and actively monitors for signs of underage access. We cooperate fully with any parental or guardian inquiry regarding minors and our platform.
8. Contact Our Support Team
If you have any concerns about your gaming behaviour, want to activate a responsible gaming tool, or simply need to talk to someone at acg67 about how you are feeling about your play, please reach out to our support team. We are here to help every player on our platform — in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh — to game safely and enjoyably.
All responsible gaming requests — including deposit limit applications, time-out activations, and self-exclusion requests — are processed by our support team via email. Please use the contact address shown in the site footer. Include your registered username and a brief description of the tool or assistance you need. We aim to respond to all responsible gaming requests within 2 hours during business hours (Bangladesh Standard Time, UTC+6).
Need to Talk? We Are Here.
Our responsible gaming team at acg67 is ready to help. Whether you want to set a deposit limit, take a time-out, or request self-exclusion, contact us by email and we will take care of it promptly. All communications are confidential. Your wellbeing comes first — always.
[email protected]Play Smart. Stay in Control.
When you play responsibly, gaming stays fun. Explore acg67's full platform, review our FAQ for quick answers, or read our full Terms & Conditions to understand how we keep Bangladesh players protected.